Can I Visit Your Shop?

We're an online business, so although we offer pickup from our workshop, we don't have a retail space to browse...yet!

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Where Do You Get All Your Products From?

We hand make everything! We're Anto & Jenny and we hand cut, design, burn, finish and pack everything that we sell. And occasionally Samwise the pooch will help

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I Have An Idea For Something I'd Like Made, Can You Help?

Yes! One of or favourite things is to work together with you to make a totally custom piece. Whether it's a small pin badge or a big coffee table, we love to work together to create something totally unique. Since it's just the 2 of us hand making everything there are times when we can't commit to a custom project. This is mostly at Christmas. We normally stop custom orders around September. Contact us through our email thedribblyyak@gmail.com

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I Have A Discount Code. What Are The Terms?
Great news! You've received a discount code from us. Here are the full T&C's that accompany our discount codes: 

• Discount code is only valid for orders placed online on this website

• Discount code is not valid in conjunction with any other voucher code or offer, unless otherwise stated

• Discount code has no cash value and cannot be redeemed for any other purpose

• The voucher code is not valid and will not be valid for the following items/categories:
  - Any custom orders or any personalised products
  - Any discounted products on the website or automatic promotions such as buy 3 and get 1 free

• We reserve the right to cancel any order whereby a discount code has been applied to any custom, personalised or promotional products. In this instance we may also contact the customer before cancelling to offer the opportunity to pay the amount of discount that they incorrectly attempted to claim. There is no obligation on customer to continue offer and cancellation may be requested

• Discount codes entitle you, at the time of ordering, to a saving on a new order placed via our website

• We reserve the right to decline or cancel orders where, in its opinion, a discount code is invalid or being abused

• Discount codes are only valid on specific products, while stocks last and may be withdrawn at any time

• All discount codes can only be used once per household

• Any order placed using a discount code that has any matching personal data to a previous order that has already used the same discount code (ie. address, phone number, email, billing or shipping address) will be declined and cancelled

• In the event of product returns, refunds will be given for the value of the original purchase i.e. with applied discount. Not at the RRP of the item

• In the event of part of the order being returned, the monetary value returned will be the value of the item/s at the time of the transaction i.e. with the full discount of said item applied to the returned item. The promotional discount will not be applied to replacement items

• We reserve the right to change these Terms and Conditions at any time

• Discount code for New Subscribers is valid one use per customer and one use per household

• Customers may not sign up to subscribers list with multiple email addresses

• We reserve the right to withdraw, alter or decline any offer without prior notice 

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Are You Hiring?

For our very busy times, especially at Christmas, we're currently fully staffed with a team of (almost) free workers. Namely our Brothers, Sisters and Parents. They only cost us a few bits of cake and a wee hug. If we're ever hiring we'll advertise on social media

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I'd Like To See My Custom Design Before Paying, Can You Arrange That?

We're a small team of two and work very hard to make sure everyone is happy with their order. We're thrilled to say that we've never had a return request for any custom work. We'll work with you to get a full briefing of your ideas before we start designing everything, and most of the time we're all on the same page first time and everyone's happy! But in all instances, we must have payment before beginning any work.

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