We are proud to be experts in shipping large orders all over the World from the UK.
Whether it's a large coffee table or a delicate Christmas ornament.
Your order is safe is our hooves...
since we are a small business we rely on our reputation to succeed, so take any problem very seriously.
We will make sure you're happy with your order.
SHIPPING POLICY
Everything we sell is handmade to order, so the time to make your order is normally 3 - 5 business days. We are based in the UK.
Wedding orders and furniture take around 5-6 weeks; we will contact you if we have any concerns over your deadline prior to starting work on your order.
At checkout we offer Pickup (for NI Customers), Standard Shipping and Tracked Shipping; please note that Standard Shipping doesn't come with tracking information. We offer Standard Shipping as an option as it has the lowest carbon footprint of all shipping services and want to take every opportunity to be as kind to the environment as we can.
If you are in a rush for an order, please do get in touch with us before ordering to see if we can work with your timeframe.
Buyers are responsible for any customs and import taxes that may apply.
RETURN POLICY
If you're not happy, we're not happy! We gladly accept returns within 14 days of delivery of non-customised and non-personalised items. Buyers are responsible for return shipping costs, If the item isn't returned in its original condition, the buyer is responsible for any loss in value.
Please do contact us if you have a problem, and we'll do all we can to make you happy.
** IF AN ITEM IS ON SALE, IT IS NOT RETURNABLE**
PAYMENT METHOD
We accept all major credit and debit cards, as well as PayPal.
Our Website keeps your payment secure and we never receive your credit card information.
WHOLESALE INQUIRIES
We supply wholesale on many of our products, and can also work with you to design your own
custom wholesale items.